Is Customer Service The New Marketing?

Is Customer Service The New Marketing?

Episode #507 of Six Pixels of Separation – The Mirum Podcast is now live and ready for you to listen to.

It’s always a pleasure to welcome Jay Baer back to the show. We don’t always agree, but we both do love marketing in this modern age. Jay is back with a brand new book called, Hug Your Haters. The book is being described as a modern day approach to customer service. Jay says that customer service is the new marketing (a point we debate on this episode). Jay’s last business book was Youtility. And, as if that weren’t enough, he turned his blog, Convince And Convert into a major publishing platform that features multiple voices along with ton of fascinating podcasts and more. His first book, The Now Revolution (which he co-wrote with Amber Naslund), also broke ground when it was first released. Enjoy the conversation…

You can grab the latest episode of Six Pixels of Separation here (or feel free to subscribe via iTunes): Six Pixels of Separation – The Mirum Podcast #507.

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via Six Pixels of Separation – Marketing and Communications Insights – By Mitch Joel at Mirum Read More…

Is Customer Service The New Marketing?

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Six Pixels of Separation - Marketing and Communications Insights - By Mitch Joel at Mirum

Episode #507 of Six Pixels of Separation – The Mirum Podcast is now live and ready for you to listen to.

It’s always a pleasure to welcome Jay Baer back to the show. We don’t always agree, but we both do love marketing in this modern age. Jay is back with a brand new book called, Hug Your Haters. The book is being described as a modern day approach to customer service. Jay says that customer service is the new marketing (a point we debate on this episode). Jay’s last business book was Youtility. And, as if that weren’t enough, he turned his blog, Convince And Convert into a major publishing platform that features multiple voices along with ton of fascinating podcasts and more. His first book, The Now Revolution (which he co-wrote with Amber Naslund), also broke ground when it was first released. Enjoy the conversation…

You can grab the latest episode of Six Pixels of Separation here (or feel free to subscribe via iTunes): Six Pixels of Separation – The Mirum Podcast #507.

Tags:



































from Six Pixels of Separation – Marketing and Communications Insights – By Mitch Joel at Mirum Read More…
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Facebook Adds New Metrics for Video and Ad Content to Help Improve Performance

Facebook has announced two new tools to help advertisers refine their on-platform ad content, one which provides more oversight into Facebook video performance, and another with recommends ways to improve your Facebook ads.  via Social Media Today RSS http://ift.tt/1RlSZ8k Tiggerito Times Sources, OK March 27, 2016 at 09:40AM http://ift.tt/VpmLQ3 Social Media Today RSS